Welcome

The Michigan State University Department of Police and Public Safety is responsible for developing and distributing Timely Warning and Emergency Notification messages. These messages are intended to warn the community about certain crimes and notify it of potentially dangerous situations on or near campus. These messages inform community members about incidents that may pose an ongoing threat and provide information to promote safety and prevent similar crimes. The decision to issue a Timely Warning or Emergency Notification is based on a variety of factors.

The Jeanne Clery Campus Safety Act (or Clery Act) is intended to provide students and their families, as higher education consumers, with accurate, complete and timely information about safety on campus. One of the mandates of the Act is to provide these Timely Warnings and Emergency Notifications to the campus community. These warnings and notifications can be delivered via three main platforms: voice messages to phones, e-mail and SMS text messaging.

 

How It Works

MSU uses the Everbridge mass notification platform to provide time-sensitive messages to our community.

Everbridge provides a self-help portal to manage your contact data and delivery methods. We have already established your account using your MSU e-mail and phone, but you may login with your MSU NetID and password to provide additional information. The portal also allows you to disable any delivery method as well as establish “quiet times” so alerts will not disturb you during class or at night.

 

Self Service Portal

MSU Faculty, Staff, and Students: Login to the Everbridge self-help portal to manage your contact data. You will be redirected to an MSU login page to use your NetID credentials for authentication. After a successful login, you will be on the everbridge.net site to manage your information.

All information provided is kept strictly confidential and private in accordance with the Everbridge privacy policy.

How do I update my phone number in the Student Information System (SIS) and EBS?

Students: You should add or update your contact information by logging into the Student Information System (SIS). After logging in, please click on the ‘My Profile’ tile to access the Contact Details menu. From there, you can add and/or update your phone numbers, specifically:

  • The phone number entered in the “Cellular Number” field will receive SMS/text messages.
  • The phone number selected as “Preferred” will receive phone calls.

Employees: You should ensure that your contact information is up to date in the MSU EBS Portal. After logging in, please click on “My Personal Information” and “Personal Profile.” From there, you will need to update your contact information in two locations:

  • The phone number entered in the Addresses/Permanent Residence section as your Telephone Number will receive phone calls.
  • To receive SMS/text messages, ensure you have one cell phone number listed in the Contact Information section.
  • If you are also a student, please also update your information in SIS. SIS will serve as the master record.

Nixle Community Alerts

If you are not an MSU student or employee and would like to receive MSU ALERT notifications, you can subscribe to our NIXLE channel by texting MSUALERT to 888777 (Message and data rates may apply. Message frequency varies.)

If you no longer wish to receive Nixle Community Alerts, text STOP to 888777.

To sign up for additional community-related alerts, follow the links below.

SafeMSU App

The SafeMSU App is an excellent resource for all members of the Spartan community including students, faculty, staff, parents, visitors, and vendors to receive MSU Alert push notifications.  The app can be downloaded for free through the Apple Store and Google Play. Read more about the SafeMSU App here.